A scheduling glitch could leave American Airlines passengers stranded for one of the busiest travel times of the year.
Multiple media outlets are reporting that American Airlines is blaming computer issues that allowed all pilots to take vacation over Christmas week.
BREAKING: American Airlines says computer glitch allowed all pilots to take vacation over Christmas week. Now union says thousands of flights are in jeopardy of cancellation. Americans says they’re offering 1.5x pay for pilots to fill in and expect to resolve the issue.
— Sam Sweeney (@SweeneyABC) November 29, 2017
The union was notified last week that there was an issue with the system through which pilots request and are granted time off, CNBC reported.
Because of the problem, there are thousands of flights in December that could be affected, The Chicago Tribune reported.
American Airlines gave KIRO 7 News this statement:
“We are working diligently to address the issue and expect to avoid cancellations this holiday season. We have reserve pilots to help cover flying in December, and we are paying pilots who pick up certain open trips 150 percent of their hourly rate – as much as we are allowed to pay them per the contract. We will work with the APA to take care of our pilots and ensure we get our customers to where they need to go over the holidays.”
There are flights without either a captain, first officer or both, with itineraries from or to Dallas-Fort Worth, Boston, Miami, New York, Philadelphia, Salt Lake City and Charlotte, Bloomberg reported.
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